EFC is consistently working to provide access to all website content to persons with disabilities to the fullest extent possible. To that end, we have carefully considered accessibility when designing, posting, and maintaining our web content. Any person with a disability who is unable to access any content within this web site is strongly encouraged to notify an EFC ADA coordinator so that we may assist you in obtaining the information needed, and give us the opportunity to address it for other users if possible.
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (ADA), the NYS Environmental Facilities Corporation (EFC) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: EFC does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Effective Communication: EFC will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in EFC's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: EFC will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in EFC offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of EFC, should contact the ADA Coordinator as soon as possible, but no later than 48 hours before the scheduled event.
The ADA does not require EFC to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
EFC will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to person who use wheelchairs.
Complaints that a program, service, or activity is not accessible to persons with disabilities, as well as any general questions, suggestions or comments about accessibility, may be directed to the ADA coordinators below.
EFC's ADA Coordinators:
Shatoya Michel, Manager of Diversity, Inclusion and Employee Development
Tracy Aery, Human Resources Director
NYS Environmental Facilities Corporation
Albany, NY 12207
ADA Grievance Procedure
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the New York State Environmental Facilities Corporation (EFC). Employment-related complaints of disability discrimination are covered elsewhere, in policies available from the human resources office of the EFC.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. No particular format of the complaint is required. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his or her designee as soon as possible, but not later than 60 calendar days after the alleged violation to:
Shatoya Michel, Manager of Diversity, Inclusion and Employee Development/ADA Coordinator
Tracy Aery, Human Resources Manager/ADA Coordinator
NYS Environmental Facilities Corporation
Albany, NY 12207
Within 15 calendar days after receipt of the complaint, the ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the EFC and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his or her designee may appeal the decision within 15 calendar days after receipt of the response to the President and Chief Executive Officer of EFC or his designee.
Within 15 calendar days after receipt of the appeal, the President and CEO of EFC or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with EFC's final resolution of the complaint, or indicating that the matter has been returned to the ADA Coordinator for further action. If further action is indicated, the complainant will be contacted within 15 days from the written response.
All written complaints received by the ADA Coordinator, appeals to the President and CEO, or his designee, and responses from these offices will be retained by EFC for at least three years.
New York State has long been committed to the proposition that every individual in the State has an equal opportunity to enjoy a full and productive life. This commitment to equal opportunity extends to providing reasonable accommodation for persons with disabilities in all state-owned or operated programs and services.