CWSRF Community Assistance Contacts


Community Assistance Program Map

Click map to see regional field representatives
for the Community Assistance Program.

DWSRF Community Assistance Contact


Chief, Design Section
Bureau of Water Supply Protection

NYS Department of Health

518-402-7650 or 1-800-458-1158

  Community Assistance Program
The Community Assistance Program (CAP) helps communities that may lack the resources necessary to navigate through all the various requirements needed to plan and design their water quality infrastructure project. The United States Environmental Protection Agency (EPA) has recognized that many communities lack the resources to organize major infrastructure projects, retain needed professional services, and develop funding applications in addition to running the day-to-day affairs of their communities. 

CAP has evolved over the years to address a community's needs that may include: Qualifying for  financial assistance from either the CWSRF or the DWSRF, facilitating the coordination with other potential co-funding agencies, assistance with the various regulatory and permitting efforts needed for projects, assistance with environmental reviews, and being the point of contact for many of the community's questions during project development.  CAP staff are conveniently located in offices throughout the State, ready to provide communities with technical and programmatic assistance to help move projects forward.

Program Goal


The goal of the CAP is to provide guidance and insight gained through practical experience with similar projects and help move infrastructure projects forward. We accomplish this goal by providing direct, one-on-one technical assistance to the community, to the level of assistance needed and requested. Three of our staff members are located in offices remote from Albany in an effort to enhance our availability to the local community's project team.

Benefits to the Community


  • Help community leaders manage the significant number of issues, the large volume of submissions, and major decisions that are associated with a typical infrastructure project.

  • A­­­ssists in maintaining open communication with community leaders, retained professionals, regulatory agencies, and the general public.

  • CAP keeps the project moving forward, helps to eliminate duplication of work, meet funding and regulatory agency schedules, and get the project completed so it is serving its intended purpose for the community.